Direct 23

Privacy Policy


At Direct 23 Ltd, we are committed to maintaining the trust and confidence of our customers. Here you’ll find information on how we treat data that we collect from our customers.


We will use your personal data to provide goods to you, to manage customer service with you, and for financial records. In order to make certain services available to you, we may need to share your personal data with some of our service partners, including IT, accounting and delivery providers. Aside from our service providers, we may share your data with governmental bodies, regulators, law enforcement agencies, courts and insurers where we are required to do so.


We will never sell or rent our customer data to other organisations for marketing purposes. We will not retain your data for longer than necessary for the purposes set out in this policy. This privacy notice does not cover the links within this site linking to other websites.


You are entitled to contact us to access the personal information that we hold.


We keep our privacy policy under regular review. This privacy policy was last updated on 21 May 2018.



Cookie Policy


This is the Cookie Policy for Direct 23, accessible from direct23.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: orders@direct23.co.uk




Direct 23 Ltd, Unit 15 Reedspire, Pride Parkway, Enterprise Park, Sleaford, Lincolnshire, NG34 8GL


Copyright © 2020 Direct 23 Ltd. All Rights Reserved.


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