At Direct 23 Ltd, we are committed to maintaining the trust and confidence of our customers. Here you’ll find information on how we treat data that we collect from our customers.


We will use your personal data to provide goods to you, to manage customer service with you, and for financial records. In order to make certain services available to you, we may need to share your personal data with some of our service partners, including IT, accounting and delivery providers. Aside from our service providers, we may share your data with governmental bodies, regulators, law enforcement agencies, courts and insurers where we are required to do so.


We will never sell or rent our customer data to other organisations for marketing purposes. We will not retain your data for longer than necessary for the purposes set out in this policy. This privacy notice does not cover the links within this site linking to other websites.


You are entitled to contact us to access the personal information that we hold.


We keep our privacy policy under regular review. This was last updated on 13 December 2023.